Vbrick + GlideFast

A Powerful Combination for Transforming ServiceNow Workflows

Together, Vbrick and GlideFast help enterprises create smarter workflows, empower employees, and accelerate digital transformation in ServiceNow.

Vbrick + GlideFast

A Powerful Combination for Transforming ServiceNow Workflows

Together, Vbrick and GlideFast help enterprises create smarter workflows, empower employees, and accelerate digital transformation in ServiceNow.

Vbrick + GlideFast2026-01-23T17:37:42-05:00

Vbrick + GlideFast: Supercharging ServiceNow With Video

Your business runs on ServiceNow. But are you unlocking its full potential? With Vbrick, the only certified enterprise video platform with native ServiceNow integrations, and GlideFast, a trusted leader in ServiceNow implementations, you can bring the power of secure, integrated video directly into the flow of work.

Smarter Solutions, Bigger Returns

GlideFast delivers industry-leading ServiceNow expertise. Vbrick delivers enterprise-grade video. Together, we enable your organization to:

  • Unlock new use cases inside ServiceNow
  • Drive broader adoption and user engagement
  • Increase ROI on your digital transformation investments

“Trying to integrate with video tools was very difficult and challenging. Vbrick’s integration with ServiceNow made my life so much easier.”

Vbrick Customer

Senior Director, Workforce Technology and Systems

Why Video Belongs in ServiceNow

Every organization relies on video — whether it’s how-to tutorials, employee training, recorded broadcasts, or knowledge-sharing. The challenge is making that content available where work gets done.

By working with Vbrick and GlideFast to embed into ServiceNow, you can:

  • Transform the User Experience: Make content accessible in context, right when employees need it.
  • Empower Self-Service: Provide video-based knowledge articles that reduce frustration and boost adoption.
  • Accelerate Resolution: Give agents and employees quick, visual answers that drive faster problem-solving.
  • Revamp Knowledge Bases: Enrich articles and portals with searchable, secure video.
  • Modernize the Intranet: Turn static pages into engaging, multimedia experiences in Employee Center Pro.

Use Video to Drive Better Results

By adding Vbrick video to ServiceNow workflows, such as ITSM or HRSD, you can see measurable improvements.

20-40%

Incident volumes

15-30%

Mean time to resolution for self-service

25-35%

Request fulfillment speed

25-50%

Problem resolution times

*Metrics are estimates derived from ServiceNow benchmarks

Glidefast is Both a Vbrick Partner and a Customer

Glidefast relies on Vbrick to make video content accessible across its organization, helping engage a global employee base and ensure consultants are continuously upskilled. With on-demand access to the latest knowledge, teams stay aligned, informed, and ready to deliver value worldwide.

Ready to Transform Your ServiceNow Experience?

Vbrick + GlideFast bring together the power of enterprise video and ServiceNow expertise — helping you deliver smarter work, exceptional experiences, and transformative outcomes.

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