Enterprise video conferencing was a nice-to-have option for many companies at the start of 2020. Not anymore.
COVID-19’s caused workforces to be more distributed than ever before. The pandemic’s forced enterprises across the globe to adopt a video conferencing service for hosting online meetings, collaboration tools, and video calling.
This new way of working may be here to stay.
Some of the world’s largest companies, such as Google and Facebook, aren’t planning to have employees working face to face in the foreseeable future. And increasingly, employees expect the ability to work from home.
Pre-pandemic surveys showed that as much as 80% of employees want to work from home. And Global Workforce Analytics estimates that as much as 56% of the U.S. workforce holds jobs they can do remotely.
To accommodate this shift to remote working, many organizations use tools such as Skype for Business and Google Hangouts. These services support some essential enterprise functions, including file sharing, screen sharing, and video meetings.
But over-the-counter video calling tools may not give enterprises everything they need in a video conferencing service.
Below, we highlight what large organizations need in their enterprise video conferencing software.
The Makings of a Fantastic Enterprise Video Conferencing Service
Companies today are confronting the challenge of supporting real-time collaboration and meetings with workers scattered across many locations.
Some of the most popular products and services for video calling and screen sharing offer essential functions and collaboration tools. But large organizations need more from enterprise video conferencing software.
If your company needs a better way to connect and collaborate virtually, here are specific elements to look for in your enterprise video conferencing service.
Look for These Specific Pieces
Video calling is no longer sufficient for how employees communicate with each other. Today, enterprises need collaboration tools that offer more than audio and video.
One element companies want in enterprise video conferencing software is the ability to integrate it with the company’s other products and services. Organizations use tools such as Microsoft Teams, Slack, and Zoom, so they need a solution that plays well with these additional services.
It’s what we now expect from the video portals delivering us video content and live streaming. You want to meet those expectations by picking an enterprise video conferencing solution that supports HD videos.
Security is also a top priority. When reviewing an enterprise video conferencing service, make sure they support encryption and your company’s identity management protocol, such as single sign-on.
You also want to understand how the platform integrates with other tools and programs critical to your organization.
Think about how your workers will use the enterprise video conferencing software. What other services might they need to deploy while using your video conferencing solution? How will they access the platform?
Partnering with your IT team can help you work through this step in the process.
And you want a solution that provides analytics. Some important things to monitor and track with video calling and online meetings include participant attendance, engagement, and drop off.
Plus, be sure any platform you’re considering provides metrics on your video meetings’ technical performance. Those insights will help your IT team ensure reliable video conferencing without buffering and lag.
Find the Best Video Conferencing Software for Your Company
The days of always meeting face to face are over. Companies are increasingly disbursed, with employees working from home and meeting virtually.
The trend preceded the COVID-19, and it’s likely to continue once the pandemic subsides. Eight in ten employees say they want to work from home.
This shift in how organizations operate is causing many to rethink their enterprise video conferencing. Video calling tools such as Skype for Business and Google Hangouts are fine for some enterprise uses, but they can’t meet all a company’s collaboration needs.
For enterprises to run efficiently with remote workforces requires high-powered video conferencing software. And that’s why large organizations are searching for tools that provide more secure, robust offerings.
There are a few critical items to look for when reviewing enterprise video conferencing solutions. You want to make sure any platform you’re considering:
- Supports your company’s identity management program, such as single sign-on
- Provides encrypted video conferencing
- Integrates with your existing tools and infrastructure
- Offers collaboration tools, including file sharing, chat, and digital whiteboards
- Delivers high-definition video
- Enables detailed analytics on user participation and video conferencing performance
Enterprises can’t run on Zoom or Google Hangouts alone. Even organizations using Microsoft Teams need additional ways for employees to collaborate and connect.
That’s created a need for enterprise video conferencing services.
By looking for the critical items outlined above, you can find the right video conferencing solution for your company.
More Resources for You
Would you like to learn more about what enterprise video conferencing can do for your business?
This article covers the importance of subtitles and translations in bringing together a global workforce. If you’re company’s impacted by COVID-19, check out how video can help ensure your business continuity.
Plus, see what training video solutions and corporate communications video solutions Vbrick’s Rev platform offers your organization. You can also learn more about Rev, the world’s leading enterprise video platform. And request a demo to see Rev in action.