AI-Driven Video: Value for Every Process
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Vbrick revolutionizes enterprise communication by integrating AI-powered video solutions into work processes, transforming how organizations manage and leverage video content. Vbrick CEO, Paul Sparta, speaks at the 2025 ServiceNow Knowledge conference, highlighting how centralizing diverse video sources like training materials, recorded meetings, and technical documentation within Vbrick’s platform enables unprecedented searchability and knowledge extraction. Vbrick’s ServiceNow integration amplifies these capabilities, delivering measurable improvements in IT service management: reducing ticket volumes by 20-40%, decreasing resolution times by 15-30%, and accelerating request fulfillment by 25-35%. The solution addresses critical enterprise challenges around video content management, offering secure, intelligent access to critical information while potentially replacing traditional documentation methods. By empowering self-service support and enhancing AI agent performance through video-based knowledge, Vbrick provides a comprehensive approach to transforming organizational learning and problem-solving.
