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View DME Status by Zone
The Real Time Web Analytics Dashboard allows you to view DME status in by zones during a Webcast in real-time.
 
Note: Real Time Webcast Event Analytics are a Rev Cloud only feature.
*To find DME status by zone:
1. Navigate to the Real Time Web Analytics Dashboard > System Status tab.
2. The DME Status column displays icons indicating DME status in each zone. This icon is an indicator for all DMEs in the applicable zone. Hovering over the icon will display a tool tip indicating the status for the zone.
3. If there are no DMEs in the zone, this column will be empty.
DME Status
A red, yellow, green indicator highlighting a potential issue with one or more DMEs contained in the Zone and may indicate a need for an administrator to investigate / drill down to get more details.
What to expect?
Under normal circumstances the Zones and their DMEs should all reflect green (normal) indicators.
How can this information be used?
An event administrator can use the Zone statistics and DME status to narrow down to areas of the Rev eCDN that may require attention. Note that it is possible that temporary spikes in CPU or memory usage could result in DME showing as yellow or red. In that circumstance, it is important to keep an eye on such status and check if they were temporary in nature or appear constant as these may indicate an actual issue that the Admin should investigate.
Status color indicators for the DMEs in each zone are defined as follows:
 
Normal. Only displayed if all DMEs in the zone return a status of "Normal".
Caution alert. Displayed if the overall status for at least one DME in the zone returns a !Caution alert (and none return a Red !Alert).
A Red alert for the zone will always be displayed if the overall status for at least one DME in the zone returns a Red !Alert (regardless of the overall status of all other DMEs in the zone).
If Rev has not received a DME status update for the last three minutes or if the DME is uninitialized then the DME column will display as "Unavailable".
4. Clicking a Caution or Red Alert within a zone will expand the DME Status window so that you are able to view active DMEs in the zone to view more details.
A table will display with the following information:
DME Name
CPU Status
Memory Status
Throughput
Goto DME (Hyperlink to the DME)
CPU Status
CPU status represents a recent snapshot (updated every 60 seconds or so) of CPU utilization on the DME.
What to expect?
CPU utilization below 50% is viewed as normal. CPU utilization will be shown in yellow when it reaches between 50% and 85% and will be shown in red when above 85%. Both of these are indications that a host administrator should pay attention to the CPU utilization and monitor if CPU utilization remains high over time.
How can this information be used?
An event administrator should investigate cases where CPU utilization stays above normal for extended period of time as this may indicate a need to better distribute load across other DMEs or possibly upgrading DME to a larger system.
Memory Status
Memory status represents a recent snapshot (updated every 60 seconds or so) of memory utilization on the DME.
What to expect?
Memory utilization below 50% is viewed as normal. Memory utilization will be shown in yellow when it reaches between 50% and 85% and will be shown in red when above 85%. Both of these are indications that a host administrator should pay attention to the Memory utilization and monitor if Memory utilization remains high over time.
How can this information be used?
An event administrator should investigate cases where Memory utilization stays above normal for extended period of time as this may indicate a need to better distribute load across other DMEs or possibly upgrading DME to a larger system.
Throughput (Mbps)
Throughput represents a recent snapshot (updated every 60 seconds or so) of MPS throughput on the DME.
What to expect?
Throughput utilization below 60% of licensed throughput is viewed as normal. Throughput utilization will be shown in yellow when it reaches between 61% and 90% and will be shown in red when above 91%. Both of these are indications that a host administrator should pay attention to the Throughput utilization and monitor if utilization remains high over time.
How can this information be used?
An event administrator should investigate cases where Throughput utilization stays above normal for extended period of time as this may indicate a need to better distribute load across other DMEs or possibly upgrading DME to a larger system.