View Number of Attendees by Zone
The Real Time Web Analytics Dashboard allows you to view the number of attendees in each zone during a Webcast in real-time.
Note: Real Time Webcast Event Analytics are a Rev Cloud only feature. |
To find the number of attendees by zone:1. Navigate to the Real Time Web Analytics Dashboard > System Status tab.
2. The System Status table displays each zone that is being used in the Webcast along with relevant real-time data about that zone including number of attendees by zone as seen below in the highlighted area.
Zone
Displays the name of the network Zone. A Zone represents a set of IP address ranges and is configured by the administrator to model the routing of video stream requests to the most appropriate device to serve the content (typically a DME). An administrator for example may define a Zone to represent a wireless network and use a separate Zone to define the wired network.
What to expect?
An event administrator should expect to see all Zones participating in the Webcast to be represented in the list.
How can this information be used?
An event administrator can leverage the list of Zones to verify that the expected zones are represented. Should expected Zones not be represented, it may be an indication that there is a misconfiguration of the Zone or network improperly routing users to the wrong Zone.
Attendees
Displays the total count of attendees currently viewing the Webcast per Zone. Please note that the count may include attendees who have recently left the Webcast (within 3 minutes of leaving).
What to expect?
Under normal circumstances the total number of attendees in the Zone should match the administrator’s expectations for typical attendance for a Webcast in that Zone.
How can this information be used?
An event administrator can gauge if the number of attendees in the Zone matches the expectations they had for that Zone. A significantly smaller number or larger number may indicate an incorrectly configured Zone routing or network.
A larger number of attendees on a Zone than expected may indicate a need to add additional DMEs or increase the size of the DME in the Zone.