HERNDON, VA – April 24, 2019 – Vbrick, the leader in enterprise video platform solutions, today announced that Annukka Piironen has been appointed as Vice President of Global Customer Experience. In this role, Piironen will be responsible for all aspects of enablement and implementation services, training, support, and customer success across Vbrick’s rapidly growing global customer footprint.
Shelly Heiden, CEO of Vbrick said, “We are excited to have Annukka join the leadership team. She brings a relentless focus on client satisfaction, goal-oriented leadership and deep technical experience which are invaluable as customer focus and engagement are critical to continuing our rapid growth path.”
Prior to her role at Vbrick, Piironen was the VP of Client Experience at Acendre, a SaaS provider of Talent and Performance Management solutions. Previous to Acendre, she led and managed the Project Management Office (PMO) responsible for delivery, revenue, forecasting, and customer satisfaction for Riverbed, a world leader in WAN optimization products and services. She joined Riverbed when it acquired OPNET where she started as the first professional services engineer and went on to build OPNET’s world class professional services organization from the ground-up that ultimately contributed to the company’s successful IPO.
“Enterprises are seeking solutions that can help them manage the rapidly growing use of video. As a market leader, Vbrick is defining the enterprise video platform market and I am excited to support Vbrick’s growth by partnering with our customers to ensure they achieve their success and get the most out of our solutions,” said Annukka Piironen.
Annukka holds a Master of Science in Electrical Engineering as well as Bachelor of Science degrees in Aeronautics and Astronautics and Electrical Engineering from MIT.
Vbrick offers the most scalable and secure enterprise video platform on the market. Their Rev solution enables organizations to easily and quickly adopt video across the enterprise. Organizations that adopt Vbrick can fulfill use cases across the spectrum, from CEO all hands meetings to team broadcasts to video streaming ‘office hours’ on the live streaming side, to innovative uses of recorded videos for sales and marketing, training and compliance, security, and user generated content – all with an ease and at a scale unprecedented in the industry. To learn more, visit www.vbrick.com.
Christian Rockwell, Vbrick, Inc.