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Supported Browser and OS Compatibility
 
Note: Operating Systems are always updated to the latest versions whenever updates are made available for each version in use. Vbrick updates and tests with the latest version(s) of Firefox and Chrome. To ensure that you are consistent, please make sure you also have the latest version of each OS and browser you use.
 
Device
OS
Browser
PC
Windows 10 Enterprise
Windows 10 Pro
Windows 8 and 8.1 Pro
Windows 7 Pro
IE 11+
Firefox 69+
Chrome 77+
Edge (Windows 10 only)
Mac
macOS 10.13: High Sierra
macOS 10.14: Mojave
macOS 10.15: Catalina
Safari 13+
Firefox 69+
Chrome 77+*
iPhone, iPad
iOS 13.0 +
Native Browser
Android
Android 4.1 +
Chrome only. Android 4.4 and above will have Chrome as the default browser.
Chromebook
Chrome OS
Chrome only
* The Mac Chrome Browser video decoder has displayed some instabilities when playing HLS streams with identified data loss. This is a rare occurring issue that manifests as a “stall” or stopping of the playback. Disabling Chrome Hardware Acceleration will fix the issue. You can disable this from within Chrome by visiting the URL “chrome://settings”, then navigating to Advanced > System > “Use hardware acceleration when available” and toggling as necessary. This issue only effects Mac Chrome users and does not affect Windows users.
Citrix Flash Offloading
 
Citrix Version
Rev Version
Citrix VDA/VDI OS Version
Browser
Stream/Playback Type
Citrix XenApp/XenDesktop 7.6 and above that supports Flash offloading
Rev 7.15 and above
Windows 7 and Windows 20008 Server
IE11
Flash-based unicast and multicast
Citrix Browser Content Redirection (BCR) Software Requirements
 
Citrix Version
Rev Version
Citrix VDA/VDI OS Version
Citrix Receiver OS Version
Browser
Stream/Playback Type
Citrix XenApp/XenDesktop 7.15 LTSR CU3
Citrix XenApp/XenDesktop 7.16 and above
More Info:
Rev 7.25 and above
Windows 10
Windows 10 and 8
IE11 and Chrome
HTML5 HLS based multicast and unicast
Multicast requires Vbrick Multicast agent to be installed on the Citrix receiver