Device Maintenance
View the Status of a Device
The status of a device determines if it is available for use. After a device has been created, the system will attempt to communicate with the new device using the specified MAC address and API key associated to the device.
In order for Rev to communicate with the device and receive a heartbeat the following must be true:
●A valid API Key must be passed
●The device’s MAC Address must be associated to Rev
Device status states may include:
●Active: Device is active in the system and sending heartbeats.
●Inactive: Device is inactive in the system.
●Warning: Device is active but has not sent a heartbeat in 45 seconds (3 heartbeat intervals).
●Offline: Device is active in the system, but has not send a heartbeat in 5 minutes.
To view device status:1. Navigate to Admin > Devices > (Device) Module.
2. The Status column determines whether or not a device is Active and available.
Note: If the status of a device remains Uninitialized after you have added it, Rev is not detecting your device. Double check the MAC address and Rev Server URL of your device and make sure you have followed the device set up configuration steps correctly. See: Device Initial Configuration and Set Up. |